SHIPPING

How do I place an order?

• Go to the SHOP section & browse through selection of available products.
• Add & manage desired items into your cart.
• Please double check the items in your cart before checking out.
• Proceed to checkout and fill out the Delivery Form.
• Modes of payment: Cash On Delivery

What courier do you use?

We use Gogoxpress for shipping nationwide.

How much is the shipping fee?

The shipping fee will depend on your quantity of your order(s) and its weight. The starting price of the shipping fee will be Php 80 and will increase depending on the weight of your item(s) and location.  

How many days will it take to receive my order(s)?

Metro Manila - 1 to 3 Days
North/South Luzon - 2 to 4 days
Mindanao - 5 to 7 Days
Visayas - 5 to 7 Days

RETURNS

Can I return an item?

All sale are final. No returns, exchanges, or refunds will be accepted unless its our fault that we sent wrong or damaged item.

How to return an item?

Returns must be requested within 7 days of purchasing your item.
 • For online orders, returns must be requested within 7 days of the dispatch date.
 • To be eligible for a return, items must be in the same condition as when they were purchased.

The item must meet the following criteria:
 • Unworn, unmarked, unwashed, unused, and in its original condition.
 • In its original packaging with all original tags attached.
 • Not a limited release or exclusive item (unless defective).
 • Not purchased during a sale or at a discounted price (unless defective).
 • Not purchased through other platform/s.

For online purchases, returns can be by mail, at the customer’s expense.

If your return is accepted, we will provide instructions on how and where to send your package. Items returned without prior authorization will not be accepted.

For any return-related inquiries, please contact us at Email (fiversclothingph@gmail.com) or Facebook and Instagram (@fiversclothingph).